Privacy Policy — Malang Trips

Malang Trips ("we," "our," "us") is committed to protecting the privacy of travelers and travel agencies using our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with Malang Trips during Phase 1 of our business operations.

Information We Collect

We collect several types of information to provide and improve our services, including:

• Personal Identification Data: Name, email address, phone number, billing address.
• Travel Information: Trip preferences, travel dates, destinations.
• Account Data: Login credentials, user profile information.
• Payment Information: Payment methods, transaction details (collected securely and processed by payment partners).
• Device and Usage Data: IP address, browser type, device information, cookies.
• Communications: Customer support queries, feedback, and communications with us.

How We Use Your Information

• Facilitate travel package bookings and transactions.
• Connect travelers with travel agencies listed on our platform.
• Provide customer support and respond to inquiries.
• Send updates, newsletters, and promotional offers (with your consent).
• Improve our platform functionality and user experience.
• Comply with legal obligations and prevent fraudulent activity.

Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Verified travel agencies for booking and travel coordination.
• Service providers assisting in payment processing, IT support, and marketing.
• Legal authorities if required by law or to protect our rights.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data, subject to legal and operational requirements.
• Opt-out of marketing communications.
• Withdraw consent where lawful to do so.

Children’s Privacy

Our platform is not directed to children under 18 years of age. We do not knowingly collect personal data from minors without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Updated policies will be posted on our website with the revision date.

Contact Us

For questions about this Privacy Policy or your data privacy rights, please contact us at:
malangtripsofficial@gmail.com